Preparing and Delivering Services

After the contract and design are refined and agreed with you, we proceed to develop, prepare and deliver our services.

	We create detailed agendas for training and planning sessions, and review them with you to make necessary adjustments.
	We prepare and provide handout materials (we will charge you for copying costs or provide a master copy for you to duplicate).
	We arrive early to set up and greet participants as they arrive for a meeting.
	We start and end on time (unless otherwise agreed).
	We provide meeting notes within three business days.