A Consultant’s Initiation

A Consultant’s Initiation

a consultant's initiation

Me in my 20’s at IBM – gotta love that 80’s look!

I always knew that I wanted to be a consultant, ever since age 25 when I met Bill Tinney, a Senior Systems Engineering Consultant for IBM in Cleveland, Ohio. He always seemed to be jet-setting around the world, doing cool things like helping leadership teams and governments plan their next generation of information systems and strategies.

When I had the courage to walk into Bill’s office one day and ask how I could be like him, he sized me up with the lens of a 60-something professional who had done and seen a lot in his years in the biz.

  “Well,” he said, “You need more experience, in lots of different areas – like first line management, second line management, marketing and sales, product development, strategy development, and project management. Also having a stint in corporate wouldn’t hurt.”

  When I heard his list, I was dismayed. “Bill!” I said, “I’ll be forty by the time all that happens!”

  “Precisely,” he said.

The good news is that I started my consulting business at 36, after mentally ticking off what Bill said I needed for experience. My thought was to “fail fast” so that I could learn from experience and be successfully self-employed by the time I was 40. And that was certainly the case – it wasn’t easy! I am now approaching my 30th year in business, successfully self-employed.

I am in the process of writing my next book designed for the person who wants to start an independent consulting business. I want to give you the benefit of what I have learned over these years, from the good to the bad, and hold nothing back. From tricks of the trade to hard-learned lessons, I will share what I know. The only thing I ask is that you let me know how it goes for you!

Cathy Perme is the co-owner of Perme & Peterson Associates, LLC.

Fizz by Cathy Perme

Buy Fizz! on Amazon

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Fizz! How to Succeed as an Independent Consultant author Cathy Perme also wrote Confucius in My Cubicle: Practical Wisdom for the Leader in All of Us, released by Wisdom Editions in 2017.

Succeeding at Your First “Adult Job”

Succeeding at Your First “Adult Job”

Succeeding at Your First "Adult Job"

My daughter just got what I call her first “adult job.” I define that as the full-time job that takes what she has learned so far and applies it to what may lead to a fulfilling career. While talking with her about it, I realized how important those high school and college jobs in food service and retail were, in giving her the foundation to succeed. They were not necessarily pleasant or fun, but they taught her some valuable lessons that will support her success in the long run.

A Solid Work Ethic

I am proud to say that my daughter has a great work ethic! She demonstrated this in her part-time, minimum wage jobs by showing up on time for all her shifts, working hard while on them, paying attention and noticing what needed to be done. She won recognition for working hard and doing quality work. I would like to think that as a parent I had a hand in this, but it is she who decided it was important to her.   In addition, the repercussions of working with others who do NOT share this work ethic were clear. She often had to take up the slack because people did not show up or did their work poorly. I’ve told her that as a hiring manager myself, her work ethic is a key value that will serve her well in the future.

Customer Service

This is such an important skill for everyone, whether they interact with customers regularly or not, because coworkers and bosses are also customers of our work. In her retail and food service jobs she learned how to work with cranky customers, pleasant customers, rude customers, overly-friendly customers, and demanding customers. Sometimes she had to “fake it,” as she would say, to be nice to a difficult customer on those days when she felt stressed or fed up. That ability to do so, is what I call a skill. Hurrah for her!

Technical Skills

Okay, so this is one area that her part-time jobs did not provide, as she did not want to work in either food service or retail — but that’s what technical education, college, and job training provide. So here we are two months in, and she is enjoying her new job, and learning new skills. And the key word there is learning — being willing to be vulnerable and learning new things. This will become more and more important as she grows in knowledge and ability, to avoid being cemented into one way of doing things. The real skill is realizing that you can learn and apply, and that as technology and processes change, so can you.

I am extremely proud of my daughter’s work ethic, customer service skills, and her growing confidence in her ability to learn and apply.   I can rest easier as a parent, knowing that these will serve her well for the rest of her life!

Cathy Perme is the co-owner of Perme & Peterson Associates, LLC.

Fizz by Cathy Perme

Buy Fizz! on Amazon

Buy FIZZ on Amazon Audio

Fizz! How to Succeed as an Independent Consultant author Cathy Perme also wrote Confucius in My Cubicle: Practical Wisdom for the Leader in All of Us, released by Wisdom Editions in 2017.

Why I Wrote my First Book

Why I Wrote my First Book

Cathy Perme and daughter
My first book is a labor of love — to honor both my daughter and her Chinese heritage, and to share what I have learned about leading with folks in her generation.  At the same time, I’m delighted to know that the book resonates with folks of all ages, from new grads to folks in their nineties!  (Check out the reviews on Amazon for that.)

Here is a link to a 3-minute video interview with Roland Sullivan about the origins of my book.  Roland is a colleague of mine and among the first “change agents” in the field of organizational development.

Cathy Perme is the co-owner of Perme & Peterson Associates, LLC.

Fizz by Cathy Perme

Buy Fizz! on Amazon

Buy FIZZ on Amazon Audio

Fizz! How to Succeed as an Independent Consultant author Cathy Perme also wrote Confucius in My Cubicle: Practical Wisdom for the Leader in All of Us, released by Wisdom Editions in 2017.

What I Learned about Writing from a Writers Workshop

What I Learned about Writing from a Writers Workshop

What I Learned about Writing from a Writers Workshop
An old saying is that “successful writers write,” which is easier said than done, once you get past the initial inspiration. The rest of the process is not as much fun.

It’s a lifestyle

Attending this workshop, I learned that successful writers have built a discipline for their writing. Here is what they do:

  • They carve out and commit to a regular space and time on their calendars
  • They define the process that works for them
  • They build goals and accountability into their process
  • They experiment to find the right process, space and time for themselves. It is not “one and done” but a continuous improvement cycle.

Realizing this is somewhat of a bummer! I just wanted inspiration to carry me forward as I put pearls of wisdom on a page. The reality is that inspiration comes and goes, and discipline is what gets the job done.   As a result, I need to approach this more like a part-time job than a hobby as I move into this next phase of my career.

It’s more than just writing

Successful writers have mastered the trifecta – writing the book, publishing the book, and promoting the book.   As hard as it is, writing the book is only part 1.   Deciding how to publish it, and then working with the publisher to make that happen, is part 2.   (It took me 6 months from having a draft of my book to getting it out with a publisher last year, which is quick according to a few authors.)

Part 3 is the hardest – promoting the book. For those of us who don’t like to participate in the social media world, this is tough, because that’s one big way in which books are sold. And making your book stand out against the thousands of others that hit the market at the same time seems to be a nearly impossible task.

When I think about what I learned about marketing with IBM, it is that building relationships and helping people solve problems is really the key to success. Sometimes this means selling your product, sometimes it means recommending something else. Always it means becoming a trusted resource for people, who can count on you to understand what they want to do and help them do it.

As a result, I’ve decided to let those principles guide me in the decisions I make about social media. I want the content to matter, and I don’t want to add to the glut of pap that is currently out there. In fact, I have a running argument with my publisher about what I should be tweeting — I have agreed to help them sell the books in their portfolio, however, there are some that I would not read and so don’t want to promote! We’ve not figured this out yet but are working on it.

Stay tuned for other “lessons learned” as I continue this new aspect of my career journey!

Cathy Perme is the co-owner of Perme & Peterson Associates, LLC.

Fizz by Cathy Perme

Buy Fizz! on Amazon

Buy FIZZ on Amazon Audio

Fizz! How to Succeed as an Independent Consultant author Cathy Perme also wrote Confucius in My Cubicle: Practical Wisdom for the Leader in All of Us, released by Wisdom Editions in 2017.

Working for a Leader I Trust

Working for a Leader I Trust

Leaders I Like to Work With blog entry
As a consultant, my name is impacted by the leaders with whom I work. That’s because as a consultant I have no power to act. I do have influence based on my knowledge and skills, and the point of hiring someone like me, who is outside of the organization, is to get an external perspective or guidance on a situation. That said, it is up to the leader to decide what to do with any of the advice I provide.

As a result, I want to work with a leader that:

  • Has good intentions – that is, wants to make his/her organization or team better, not just improve his or her own position.
  • Is open to being influenced – not just by me, but by others who may have been trying to communicate concerns but have not been able to be heard
  • Is willing to examine his/her own behavior and is willing to change if that would help the situation – i.e. he/she does not stubbornly insist that it is others that have to change
  • Is willing to take the time to do something right – not assume that a single meeting/retreat will produce change
  • Will commit the time and energy to communicate and execute well on any plans that are developed.

This would be a leader that I could trust — trust to do what is right by his/her people and the organization, make the tough decisions, be professional, and own the process. This is the leader that will succeed. And that is the kind of leader with whom I want my name attached.

So, pardon me if I ask a lot of questions upfront. Because I want to make sure that YOU are the leader that I want to support!

Cathy Perme is the co-owner of Perme & Peterson Associates, LLC.

Fizz by Cathy Perme

Buy Fizz! on Amazon

Buy FIZZ on Amazon Audio

Fizz! How to Succeed as an Independent Consultant author Cathy Perme also wrote Confucius in My Cubicle: Practical Wisdom for the Leader in All of Us, released by Wisdom Editions in 2017.